Rake is different because we combined robust internal messaging tools like Channels and Direct Messaging into the same workspace as Live Chat and external messaging. Rake delivers a complete business messaging solution once only available to the biggest brands at an affordable price point. Additionally, with the added BeeOpen Live Agent services, your subscription not only includes premium conversation technology but also a team of conversation experts (trained live agents) to actually answer those chats on your client’s behalf. This means your one low price subscription to Rake includes both the technology and the services to make it really work.