Consumers often search online for a local business with recent reviews and an average review rating of at least four stars. If a business doesn’t fall into that category, there’s a good chance they’re losing potential customers to competitors. To avoid losing sales, it’s important to continuously generate positive reviews while managing the negative ones.
Why do customer reviews matter?
By kcmwpguru|2020-07-27T15:29:29+00:00July 27th, 2020|Customer Voice|Comments Off on Why do customer reviews matter?