Does the Rake team handle the installation of the Live Chat widget onto the website when an order is placed?
We are happy to help, or we can provide detailed instructions to their webmaster.
BeeOpen is Rake's live Agent staff-on-demand service. BeeOpen agents are staffed 24/7/365, we have over 150 english-speaking live agents on staff in [...]
Rake becomes a data treasure trove for your client's business. From analyzing conversation topics and tags to accessing customer demographic and profile [...]
Data is encrypted in Rake systems both in transit and at rest. Your client's data is safe and can only be viewed [...]
Traditionally contact center bill by the minute. But, chat and messaging conversations can be lengthy in duration, usually longer than phone calls. [...]