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Google My Business Claim

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Google My Business Claim2020-07-27T18:56:04+00:00

Must have access to Marketing Services.

Please contact your account administrator for more information. Availability subject to business category.


Have Marketing Services get your clients 5x the number of views.

It’s true. The average Google listing that has been well-maintained with Google My Business gets 5X more views than listings which haven’t been claimed by their owners. Source: Google.

Users don’t simply look things up on the internet, they Google it. And it all starts with having a local business found on Google My Business. Through our unique relationship with Google, a Marketing Strategist can quickly verify and claim a local client’s Google My Business. If applicable, they’ll also connect their Google My Business Insights to the platform, so regular reporting can be delivered via email to the client.

Through this service, the client will receive:

  • Their Google My Business listing verified and claimed by a Marketing Strategist.
  • Full ownership over their Google My Business listing.
  • A connection of their Google My Business listing to the platform.

Note: there are a handful of restricted businesses that cannot be claimed with this service. This includes service area businesses, businesses with their Google My Business listing already claimed, and a list of 12 various types of businesses. Read our Listing Requirements brochure for more information. English language only.

  • Customers are 2.7x more likely to consider a business reputable if they see a complete listing on Google Search and Maps. Businesses understand the importance of being found on Google, and this service brings them one step closer to getting discovered.

  • Customers are 70% more likely to visit and are 50% more likely to consider purchasing from businesses with a complete listing. Not only will this service help your client get found, but should dramatically help increase store visits and sales.

  • By connecting Google My Business with the platform, your client can receive regular reporting on the performance of their listing. This includes how many times consumers interact with their Knowledge Panel within search results.

  • Claiming a Google My Business listing can be time-consuming and challenging. Typically, this process requires a physical postcard to be sent to the client’s address with a unique PIN that verifies their location. This service eliminates all of that hassle.

What is the cost?2020-07-27T19:28:57+00:00

$100 USD.

My client runs two different businesses with the same phone number and address. Can we claim their listings?2020-07-27T19:28:30+00:00

Businesses that are listed at an identical address and phone number will be seen as duplicates of each other, and may be removed from Google My Business.

Can we claim the listings of a business that is still under construction?2020-07-27T19:27:51+00:00

No, it is best to wait until the business has a permanent address and phone number.

What can I do to make sure my client is prepared for the onboarding call (if necessary)?2020-07-27T19:26:44+00:00

Your client should be prepared to confirm the name, address, phone number, hours of operation, and website of their business. In addition, they will need to be present at the business and able to take incoming calls at the primary business number.

When will my client’s listings be correct?2020-07-27T19:26:20+00:00

Assuming your client meets all of the criteria to be claimed, the process can take less than 7 business days.

What types of business cannot be claimed with this service?2020-07-27T19:25:51+00:00

Restricted verticals include:

  • Locksmiths
  • Plumbers
  • Car services (taxis, limos, etc)
  • Towing services
  • Garage door repair
  • Moving companies
  • Major appliance repair
  • Substance abuse treatment
  • Computer & appliance repair
  • Cable & internet providers
  • Personal and small business loans
  • Bail Bond providers
What types of business can be claimed with this service?2020-07-27T19:18:05+00:00

There are business verticals that GMB had declared not fit for this claiming method. This list outlines what verticals are acceptable:

  • Adult businesses (where legal)
  • Home or office cleaning service
  • Pest control services
  • Insurance providers to individuals or small businesses
  • Lawyers and legal services
  • Contracting service for home or business work and repair
  • Electrical repair, installation, and inspection services
  • Flower shops and flower delivery services
  • Real estate
What if Google My Business is already claimed?2020-07-27T19:12:30+00:00

Unfortunately, this service is not available to businesses with an already claimed Google My Business listing. In order to process this service, the Google My Business listings must all be claimable. We cannot process Transfer of Ownerships. To check the state of a listing, go to maps.google.com and search for the business. If you can see a ‘Is this business yours?’ link, the listing is good to go! If all you see is ‘Suggest an Edit’, the listing is already owned by someone.

Can service area businesses be claimed?2020-07-27T19:10:34+00:00

Not through this service. We can only claim GMB listings for businesses who have a storefront. If the business is home-based, as long as there is a sign on the property and customers go to that location for goods and/or services and the address can be publicly displayed on the listing, Google will accept this as a storefront.

Why does my client need a Gmail account?2020-07-27T19:09:14+00:00

We need access to a Gmail inbox in order to claim and monitor the listing. We will also use this email address to log in to the listing after it is claimed.