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Online Marketing Consulting

Online marketing to secure customer retention, leads, and sales. We focus on the bigger picture.

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Our online revenue has increased by more than 160% in 6 months.

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Strategic Marketing Workshop & Plan

Starting at

$4950

  • Quick wins to increase customer acquisition, lead an sales
  • We wont ask you to spend more
  • We drive more traffic, customers and sales to your business
  • We provide real, practical marketing advice
  • We report to you on a monthly basis what we have done
  • Watch as your business grows and expands from all the new leads
  • Processes are time-tested and field proven
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What problem are you trying to solve?

What does it cost?2020-07-28T19:13:11+00:00

For Free, Basic and Plus we suggest, free, $69, and $ 109, respectively.

What if the user wants to talk to a human or Live Chat?2020-07-28T19:12:41+00:00
Ochatbot can connect to any live chat system. Often the chatbot will ask if the customer wants to send in a request (via the form module), call, or connect to live chat.
How will an exit intent popup, lead slider or offer slider boost my conversion rate?2020-07-28T19:12:20+00:00
It depends on your offer and application. Lead magnets (offering a PDF for an email address) can have a lift of 15%, increasing the top of your lead funnel.
How does Ochatbot work?2020-07-28T19:07:07+00:00
Ochatbot is a proprietary artificial intelligence (AI) chatbot. Simply install one script to your site at all the Ometrics tools are ready to go. Ochatbot can be triggered to engage with customers in different ways and for mobile and desktop. Ochatbot is engages in conversations with customers answering questions and pointing them to the right part of the site when needed. Ochatbot is first built with questions and answers. Then, it is connected to your eCommerce database, presenting the searchable products with the ability to add them to the cart. The chatbot AI needs to be trained to become smarter for your specific business. You can build and train the AI yourself or we can do it for you with the Pro plan.
How will Ochatbot boost my conversion rate?2020-07-28T19:06:49+00:00
It depends on your application. eCommerce sites have revenue increases of 15% to 35% when customers engage with the chatbot. Businesses can increase qualified leads and support questions are answered quickly, saving the most complex support questions for your support team. Businesses also gain insights about their customers and learn which pages customers are most confused about.
What kinds of leads and forms can Ochatbot send me?2020-07-28T19:06:28+00:00
You can create any type of custom form with fields, check boxes, and field requirements. Forms such as a contact, support, demo, registration, and surveys are easy to create. These forms can be used for B2B and B2C lead generations and supports requests.
What if an engagement tool or Ochatbot exceeds the monthly limit on visitors or interactions?2020-07-28T19:06:07+00:00
We will contact you about upgrade options. In the meantime, your Ochatbot will not stop working. The last thing we want to do is hurt your business.
Can I customize the Ochatbot conversation flow?2020-07-28T19:05:42+00:00
Yes, you can create a question with answers that lead to other questions (branching) or URLs on your site, show images and videos in the chatbot window, as well as answer unrelated questions in a single conversation. With the Pro plan, you simply tell us what you want and our Natural Language Processing Engineers will customize the Ochatbot for you and perform daily AI training.
How long does it take to set up a new customer account?2020-07-28T19:05:19+00:00
New customer accounts are set up automatically. Each tool has a different purpose and takes a different amount of time to customize. Some can be as fast as one minute. All tools will need our code snippet added to your site. With the Pro plan, your chatbot will be set up, tested, and installed within one to three weeks depending on the complexity of your business.
Can I customize the chat icon on my website?2020-07-28T19:04:47+00:00
Absolutely. The Plus and Pro plans allow you to customize the Ochatbot icon. All plans allow you to change the colors of the sliders, tabs, and popups.
Can I have the engagement tools active on certain pages of my website and / or have them engage differently on different pages?2020-07-28T19:03:36+00:00
The Plus and Pro plans have page targeting so you can target an engagement tool with a different popup, offer, or chatbot question on different pages.
How do I install the engagement tools widget on a non-WordPress website?2020-07-28T19:02:54+00:00
You can copy the code snippet right from the dashboard to your website . There are also plugins and apps for WordPress, Shopify and others.
How many leads does each plan have?2020-07-28T19:02:13+00:00
They are unlimited. There are no extra fees or limits to the number of leads, form submissions, help requests, etc.
Can I customize the engagement tools and Ochatbot for my site?2020-07-28T19:00:08+00:00
Yes. All of the engagement tools and Ochatbot are customizable to make the popup, slider, tab, and Ochatbot work with your site’s color pallet.
How many visitors can Ometrics handle in a month?2020-07-28T18:58:54+00:00
Each plan has a limit. If you have more visitors, we do have customer pricing. The Ometrics servers are located around the world and can handle unlimited traffic. We have clients with over 500,000 visitors a month.
How do you send leads and support requests?2020-07-28T18:58:26+00:00
Via email and / or through Zapier (Plus, Leads and Support and eCommerce Plan only), which allows sending to over 1000 CRM and email systems
What are the limits of the plan?2020-07-28T18:57:22+00:00
Ometrics provides five plans: Free account: has a limit of 1000 visitors a month and 100 Ochatbot interactions, one email address for leads/alerts, 5 ecommerce SKUs, unlimited popups, sliders, leads sent. Basic plan: 10K visitors and 1000 Ochatbot interactions, 9 email address for leads/alerts, 25 eCommerce SKUs, unlimited popups, sliders, leads sent. Plus plan: 50K visitors and 10K Ochatbot interactions, 9 email address for leads/alerts, unlimited eCommerce SKUs, unlimited popups, sliders, leads sent, page targeting, Zapier connection to 1000’s of CRM and eMail systems. Ochatbot Leads and Support: 75K visitors and 15K Ochatbot interactions, unlimited popups, sliders, leads sent, page targeting, Ochatbot custom development and daily AI training plus reporting. Zapier connection to 1000’s of CRM and eMail systems Ochatbot eCommerce: 75K visitors and 15K Ochatbot interactions, unlimited popups, sliders, leads sent, page targeting, Ochatbot custom development, eCommerce database updates, daily AI training plus reporting, unlimited eCommerce SKUs. Zapier connection to 1000’s of CRM and eMail systems
Will Ometrics tools work on my site?2020-07-28T18:55:59+00:00

Yes, Ometrics tools work on all website platforms. Just add one script to your site for all of the tools. WordPress, Shopify, and WooCommerce plugins are available. Ometrics support is always available to help.

How many custom templates can I create?2020-07-28T18:20:12+00:00

You can create up to twelve custom templates.

What is the cost?2020-07-28T18:19:46+00:00

$40.00 USD

Is Website Pro HIPAA compliant?2020-07-28T18:16:43+00:00

No.

Where can I find more technical information and help for Website Pro?2020-07-28T18:15:49+00:00
Click on the ? button in the Website Pro dashboard, or go to Website Pro Help Blog
Where can I learn more about WordPress?2020-07-28T18:14:58+00:00
What are the benefits of Google Cloud Platform?2020-07-28T18:14:09+00:00

Learn more here

Technical Specifications2020-07-28T18:13:45+00:00
  • Unlimited pageviews— we don’t penalize you for being successfulUnlimited visitors
  • Unmetered SSD storage ― ZFS file server running on Google infrastructure
  • Unmetered Database storage ― hosted on Google’s CloudSQL fully managed service with databases isolated for each site
  • Unmetered server bandwidth
  • Unlimited free migrations ― Import your existing sites with any migration plugin or let us import it for you.
  • Automatic daily backups ― restore anytime in one-click
  • HTTP/2 support
  • Free SSL with Let’s Encrypt
  • PHP 7 ― the most recent version of PHP and PHP packages
  • NGINX ― It’s designed to be faster and more scalable than, the traditionally used, Apache.
  • Docker Containers ― WSP hosts your websites in Docker Containers built with the most recent version of Alpine Linux and system tools ― together, this makes one awesome container that is hyper secure, simple, and efficient.
  • Kubernetes ― manages, deploys, and scales the Docker Containers.
  • Google Container Engine ― manages Kubernetes to keeps the servers secure and automatically scales, repairs, and upgrades the server.
  • Strong Firewall ― only open the exact ports we need, only allow HTTPS traffic to our sites, Google blocks bot-net IP addresses
  • Free subdomain ― a free URL to show your customers live progress of their site.
  • phpMyAdmin Access ― manage database without depending on WordPress
  • SFTP Access ― manage your website file system directly
  • Automatic core updates ― Website Pro handles all minor WordPress core updates for you.
  • Backup tools ― Website Pro highlights all changes since your last backup, making it easier than ever to identify what was updated, added, or removed.
  • Malware scanning ― Powered by Sucuri, the leader in website security, Website Pro monitors every site around the clock for malicious hackers and security breaches.
Can I use my existing SSL certificate?2020-07-28T18:13:12+00:00
All Website Pro sites come with a SSL certificate. Transferring existing SSL certificates is not possible at this time.
What kind of websites can I import?2020-07-28T18:12:42+00:00
Website Pro is for WordPress websites only.
What is the cost for bandwidth & storage?2020-07-28T18:11:38+00:00
There is no charge for storage or bandwidth. It is included in the monthly hosting fee.
What happens if I go to [sitename]/wp-admin?2020-07-28T18:10:52+00:00
It will redirect you to the login page for Business Center.
How are users handled?2020-07-28T18:10:09+00:00
There are no WordPress login credentials required. Website Pro automatically creates an admin user that matches your Business Center user information.
What Developer Tools does Website Pro have?2020-07-28T18:09:34+00:00
phpMyAdmin – manage database without depending on WordPress. SFTP – manage your website file system directly.
How would we migrate existing WordPress sites?2020-07-28T18:09:04+00:00
With Website Pro, you can use any import plugin. We recommend All-in-One WP Migration plugin. This plugin exports your old WordPress website including the database, media files, plugins and themes. This plugin makes it easy to upload your old site into Website Pro. Additionally, you can import your old site manually using our Developer Tools.
Where are Website Pro sites hosted?2020-07-28T18:08:39+00:00
Website Pro sites are hosted on Google Cloud Platform―Google’s cloud servers.
Can I add Google Analytics to Website Pro?2020-07-28T18:07:23+00:00
Google Analytics is automatically installed on every site that is created—in fact, these analytics are displayed in the Website Pro dashboard! It’s integrated with a plugin that won’t conflict with other Google Analytics accounts. So, if you want to add your own Google Analytics or import a site with existing Google Analytics, you can do so without any negative effects.
What information will my clients see when they use a domain lookup tool?2020-07-28T18:06:34+00:00
When you search the default domain (i.e. *.websitepro.hosting) in a domain lookup tool, you’ll see the following information: -Admin Name: Registration Private -Admin Organization: Domains By Proxy, LLC -Admin Street: DomainsByProxy.com -Admin Street: 14455 N. Hayden Road -Admin City: Scottsdale -Admin State: Arizona -Admin Postal Code: 85260 -Admin Country: US -Admin Phone: +1.4806242599 -Admin Email: email@domainsbyproxy.com
Can we rebrand Website Pro and WordPress?2020-07-28T18:06:10+00:00
No, Website Pro and WordPress cannot be rebranded.
Is there a maximum number of files that can be uploaded?2020-07-28T18:04:53+00:00

There are no set restrictions to the number of uploads at this time.

If one of my websites becomes compromised, will it impact my other websites?2020-07-28T18:04:11+00:00
Each WordPress site has its own memory and disk space. If a user error affects one site, it won’t affect any other site.
Where can I find an overview of all my clients’ websites?2020-07-28T18:03:46+00:00
In the Accounts tab within Partner Center, you can use the filter to see which accounts have Website Pro. You won’t ever need to remember WordPress login credentials because you can access the WordPress dashboard directly through Website Pro.
Do my clients get an email address with their domain?2020-07-28T18:01:44+00:00

No, email addresses are not included with your clients’ domains.

Do my clients own their domain name?2020-07-28T18:00:28+00:00
If your clients use an existing domain to build a Website Pro site, they will retain ownership of that domain.
Do my clients own their website?2020-07-28T17:59:15+00:00
Yes, your clients own their website. If your client chooses to move to another hosting service, they are responsible for doing so. It is possible to export Website Pro sites.
Are WordPress plugins and themes restricted?2020-07-28T17:58:53+00:00
There are no restrictions on plugins or themes—any plugin or theme can be added into Website Pro. Website Pro has its own migration, security, and backup tools, so we discourage using other plugins for these features.
What does Website Pro include in the monthly cost?2020-07-28T17:58:19+00:00
Everything you will need for a website is included in this cost—hosting, SSL certificates, *.websitepro.hosting domain, unmetered storage, migration plugin, unmetered backups, unmetered traffic, easy domain setup, 5 custom templates, and support.
Is there a demo dashboard to view?2020-07-28T15:22:00+00:00
Yes! Go to https://seopanel.imagehosting.space/where the login is demo@user.com and the password is demouser
Is support available?2020-07-28T15:20:19+00:00

Yes, you can email support@netsuccessusa.com with questions and receive a response in a timely manner.

What are the country and language options for SEO Network?2020-07-28T15:19:50+00:00
This product is available in English for the following countries: Canada, United States, Australia, New Zealand and the United Kingdom.
Can the network code be installed on any website?2020-07-28T15:19:23+00:00
Unfortunately, no. Sites with proprietary templating such as Wix, Websitebuilder, or Shopify sites do not allow access to a root directory. We will have to work around limitation to implement written content for these clients. Please keep in mind that these limited website platforms don’t usually do well in Google’s search results.
When can your client expect results?2020-07-28T15:19:00+00:00
As with any SEO program, this depends on several factors. Faster results can be achieved by selecting region specific keywords. Typically, we will produce movement in the first 30 days and most customers will see first page results in 60-120 days from the start date. With that said, many customers have seen first page results in the first 30 days while others have had to wait six months for first page rankings for extremely competitive keywords.
How does SEO Network know enough about each business to write quality articles?2020-07-28T15:18:28+00:00
We have been doing it for years! We research each company, industry, product or services to get a comprehensive understanding before publishing any content. Taking a know-it-all approach usually does not create the best content. A good article has the ability to target an audience who may or may not know anything about the service or product.
What happens if a client wants to cancel?2020-07-28T15:17:57+00:00

Upon cancellation:

  • All content will be removed.
  • All links will be removed or set to no follow (will not pass link authority).
  • The plug-in remains on the site, unless manually removed.
What makes this different from other SEO programs?2020-07-28T15:17:23+00:00
Without a doubt, the transparency! Most SEO companies work hard to hide their work, leaving your clients questioning what’s been done. SEO Network, we provide you and your clients with a dashboard where everything is clearly recorded—every link that’s been built, every piece of content written and the rankings on Google, Yahoo and Bing.
What are links?2020-07-28T15:16:43+00:00
Links are references from one webpage to another. When clicked, a link will take you to the target URL in your browser. From a search engine point-of-view, links are like votes. When you get a link from a personal blog, it’s like a vote for whichever page the link points to. Overall, the more relevant linking pages, the better.
Does the network code make visual changes to the client’s website?2020-07-28T15:16:14+00:00
No, the network integration consists of a small footer that links to an article page and a news page. There are no changes made to the look and feel of the site.
What types of keywords should be chosen?2020-07-28T15:15:42+00:00

The goal is to mirror the phrase a consumer would type into Google search.

Over the years consumers have gotten more specific with their search queries. The average user knows that a nondescript search will return unhelpful results so the average Google search is usually a three word phrase. Better targeting in keywords leads to better performance in search results, higher conversion rates and happier clients.

Who picks the keywords?2020-07-28T15:14:56+00:00
Your clients are strongly encouraged to submit the localized keywords that are most important to them. This is a great opportunity for you to work with them! The SEO Network team may submit keyword suggestions or revisions if a keyword list contains overly generalized or inappropriate keywords.
Is there a long term contract required?2020-07-28T15:14:29+00:00

No, this service is month-to-month. However, we recommend at least 3 month campaigns for optimal results.

Is access to the client’s website required?2020-07-28T15:13:43+00:00

Not necessarily. If your clients are tech-savvy, they can install the Network code on their own sites. However, code installation is required and will provide significantly better results.

Can someone help with the code implementation?2020-07-28T15:12:51+00:00
Yes! If any of your clients need help installing the network code, simply enter the FTP and/or admin login credentials for the website through the SEO panel and our development team will install the code. Remember, the installation of the Network code is required and will allow for optimal results.
How does the SEO Network code work?2020-07-28T15:12:20+00:00

The network code and file gets installed on your client’s website. This is a quick and simple process that is required for optimal results—we just need access to the client’s website, simply enter the FTP and/or admin login credentials through the SEO panel and let us handle the technical work. Conversely, your clients can install the code on their own site.

Then, we create new content for each keyword which gets published through the network file. Links are built pointing in from targeted categorically relevant businesses and reviewed by a human. This combination of content and references improves domain authority and search engine rankings.

What is the process once the product is activated? (SLA)2020-07-28T15:11:33+00:00
  1. The order form filled out upon activation includes the selected keywords.
  2. If the keywords are inappropriate or too vague, the SEO Network team will notify you. They reserve the right to edit keywords to be more localized for optimal results. For example, “Pizza Charlotte NC” instead of just “pizza”.
  3. The SEO Network development team installs the Network code on the client’s website. This is required.
  4. The keywords will be live in the dashboard within 7 days of activation.
  5. Content will be created and live on your client’s site within 21 days of activation.
What is the recommended retail price for SEO Network?2020-07-28T15:10:20+00:00
We recommend that you sell 5 keywords for $400 per month with every additional 5 keywords priced at approximately $300 per month. That means, you can sell 10 keywords for $700, 20 keywords for $1300, 30 keywords for $1900 and so on.
How should the product and/or add ons be activated?2020-07-28T14:37:30+00:00

Watch the short, step-by-step video, here.

How should the pricing tool be used?2020-07-28T14:36:58+00:00

Watch the short, step-by-step video, here.

How are keywords chosen?2020-07-28T14:35:59+00:00

The keywords we suggest are unique to every business and are based on extensive research. We consider many factors including your specific products or services, industry, location, competition, and more. Our goal is find the keywords that will provide the most impact for your business, regardless of the package you choose.

Take a look at this video to learn more about selecting the right keywords for SEO.

What countries does Boostability operate in?2020-07-28T14:35:34+00:00

Boostability provides SEO services for business owners in the United States, Canada, New Zealand, Australia and the UK.

Do you outsource your work?2020-07-28T14:34:53+00:00

No! All our work is done in-house by Boostability employees. Our content is also all written by native speakers in all the languages we fulfill in.

What tactics does Boostability use to improve website rank?2020-07-28T14:33:51+00:00
  1. Keyword Optimization: It takes a lot to rank well for a keyword, so we do exhaustive research to find the very best ones keywords for the business.
  2. Website Optimization: We have a team of Copy write and Content specialists that will facilitate onsite recommendations based on the keyword we’re targeting. This is critical to improve the site’s relevance with Google.
  3. Business Profile Development: To make sure Google and prospective customers know that the business is active, we create and maintain up-to-date profiles on trusted online business directories.
  4. Link Portfolio Development: Get the word out about the business. We help by creating a diverse portfolio of links to the website and place them in strategic locations all over the web—on popular industry sites, news sites, blogs, articles, and more.
  5. Custom Content Creation:We create and post high-quality content that will keep the website fresh and at the top of the search rankings and keep potential customers interested .
  6. Service and Performance Reporting: We provide reporting tools that show businesses at-a-glance how their campaign is performing as well as an in-depth review of all the work we’ve done on their behalf.
  7. Campaign Monitoring and SEO Consulting: Our goal is to help small businesses succeed online. To help achieve this we actively monitor every SEO campaign to identify areas for improvement. We also provide monthly consultations to review each campaign and ensure client goals are being met.Watch this video to learn more about how Boostability works.
How does a client know that SEO is working for them?2020-07-28T14:33:13+00:00
Boostability provides total transparency into the work that we perform. Each client gets access to a custom reporting dashboard, under your branding, showing every SEO action performed both on and off their website. Clients can track every action performed, as well as monitor keyword movement and overall performance. We also provide monthly updates for all SEO customers to review campaign activity and performance.
Who supports the client after the sale?2020-07-28T14:32:43+00:00

Client support is handled through you, the reseller. Monthly campaign progress reports are delivered by Boostability to you via phone or email. You can then choose how to deliver that information to your clients. Any client questions or concerns regarding their SEO campaign can be brought to Boostability by you, the reseller. All contact from Boostability will come from an @Boostability email address.

What should I expect after I make a sale?2020-07-28T14:30:46+00:00

Boostability will reach out within approximately 2-3 business days of the order form submission. Before the initial call, we will conduct preliminary research to provide our recommendations on target keywords and pages. On the call, we will explain the SEO product and confirm the keywords targeted for a client’s campaign.

How long does it take to see results?2020-07-28T14:29:08+00:00
Good organic SEO can’t be done overnight, it takes time. Many of our clients start to see their rankings rise within 3-4 months. In fact, 86% of our small business clients reach the 1st page of Google after 6-9 months of SEO work (when implementing our recommended keywords). To know how a client’s campaign is performing, we provide total transparency into all of the work that we perform, under YOUR branding. We give each client access to our custom reporting dashboard, LaunchPad, that shows every single SEO action performed. Clients can track how every dollar of their spend gets used, as well as monitor keyword movement and overall performance.
How does SEO work?2020-07-28T14:28:01+00:00
Search engines like Google look at two things when evaluating a website and deciding where to rank it – relevance and trust. Relevance takes into account the quality of content on a website and the code behind the scenes. Building relevance means optimizing the code, and making sure the content accurately represents the business and the brand. Trust refers to how many other sites on the internet link back to a site. If a large number of high-quality sites point back to it and your content satisfies the searcher’s intent then the Google algorithm will start to trust it more and move it up in the rankings.
Why can’t my client just delete their negative reviews online?2020-07-28T13:56:21+00:00
Negative reviews cannot be deleted off of 3rd party sites. However, reviews that violate that site’s terms and conditions can be flagged. If the listing site agrees with our request, they will remove the review.
Why is it important for my client to respond to reviews, both positive and negative?2020-07-28T13:55:58+00:00

Customers appreciate when they feel their voice is heard, whether the reviews are positive or negative. Responding to a negative review can help your client’s business understand what went wrong and how to fix it.

Is this a stand-alone service or can my client use it with others?2020-07-28T13:55:25+00:00
The only service needed to use Review Request is Customer Voice. However, Review Request can be used to support other services such as Review Responses, or it can stand on its own.
Does my client have the choice of which review sites their reviews are posted to?2020-07-28T13:54:47+00:00

Your clients can choose between 3rd party review sites like Google and Facebook.

Can my client customize their Review Request emails sent to their customers?2020-07-28T13:54:23+00:00

During your client’s onboard with Digital Services, they’ll be able to choose from set email templates or upload their own.

Can my client change the review sites the positive reviews are posted to?2020-07-28T13:53:54+00:00

Yes, in fact, we encourage it. During your client’s monthly call with Marketing Services they can work with the agent to strategize and choose which review sites would benefit most from positive reviews.

Why does my client need to purchase Customer Voice in order to use this service?2020-07-28T13:53:25+00:00
Customer Voice is the platform that enables Review Response and other review-related services.
Can my client send in customer contact information as it comes in?2020-07-28T13:52:28+00:00

To keep costs minimal, review requests will only be sent out to customers once a week with each new list your client provides.

Why is online review monitoring important?2020-07-28T13:41:58+00:00

With over 33 million local reviews on Yelp alone, it’s clear that customers are sharing their opinions online. Seventy-two percent of consumers say they trust online reviews as much as personal referrals, so whether it’s a testimonial, a detailed article on someone’s blog, or an offhand comment on Twitter, people are now chatting 24/7—and local business owners need to be paying attention.

What is presence management and how does it help local businesses?2020-07-28T13:41:24+00:00

Presence management is making sure that customers can find the right information about a business online. Correct and consistent listings across directories, review sites and social networks is crucial.

What is reputation management?2020-07-28T13:40:52+00:00
The reputation of a business is both what they say about themselves and what others say about them. Managing reputation is nothing new; what’s new is how the internet and social media have changed the way businesses are being defined and how fast their reputations spread.
Does the Rake team handle the installation of the Live Chat widget onto the website when an order is placed?2020-07-28T13:15:37+00:00

We are happy to help, or we can provide detailed instructions to their webmaster.

Is it an A.I. bot?2020-07-28T13:15:08+00:00

Our BeeOpen service is not a bot, it is real human live agents. BeeOpen agents follow a custom-crafted conversation script, they are experts and trained to be empathetic and establish a rapport with the customer, not just follow a script word-for-word.

How does the after-hours service from BeeOpen work?2020-07-28T13:14:42+00:00

BeeOpen is Rake’s live Agent staff-on-demand service. BeeOpen agents are staffed 24/7/365, we have over 150 english-speaking live agents on staff in 2 contact centers in the central time zone of North America. BeeOpen agents work “mostly” from a provided script or experts create in cooperation with each account before we accept any inbound chats. The script helps the agents accomplish the goals of each unique business and guide the conversation. However, it is a humanized interaction and agents are experts and trained to be empathetic and establish a rapport with the customer, not just follow the script. The content of a conversation script can be as detailed or vague as the account prefers. Depending on the complexities of the subject matter involved, we generally try to keep the conversations with agents at a high-level, for brevity sake, and promise a detailed follow-up with a subject matter expert on a mutually agreed timeline (e.g. “A member of our sales team will contact you in 30 minutes to address all your concerns.”)

Can a user login from multiple devices at the same time?2020-07-28T13:13:45+00:00

Users will log in to the Rake web app using the SSO from the Vendasta business center dashboard. They may also be logged in from the included iOS and Android mobile apps at the same time.

Is the chat mobile-friendly for both the customer and the business owner?2020-07-28T13:13:19+00:00

The Rake chat widget is optimized for mobile for the customer in the browser, it senses the device and takes up the full screen height and width, but can be minimized during a session for navigation on the site. For the business user, we offer a free iOS and Android mobile app that enables real-time messaging, live chat, task management, and customer details and transcripts.

What happens after I upgrade to Pro edition?2020-07-28T13:12:41+00:00

There are three important things to be aware of:

1. If you have more than 10 users activated in Rake, your most recently added users (e.g. users 11+) would be deactivated. Data, files, and messages will be lost in Rake for these users, however, to re-activate those users or avoid deactivation in the first place just be sure to purchase the corresponding Additional Users Add-on to match the number of active users you wish to maintain in Rake.

2. The features and limitations will be unlocked and users will have access to those features and functionality.

3. If your client intends to use the BeeOpen Live Agent staff-on-demand service (we highly recommend activating this), a kick-off call is required to activate that service. Your workspace owner can schedule the call at their convenience. During the call, we discuss how the service works, and the script they want the BeeOpen team to use during a chat.

Is there a resource for support available?2020-07-28T13:11:51+00:00

Live chat is available through the business center dashboard.

Why Live Agents and not Bots?2020-07-28T13:10:58+00:00

A well-written bot can be highly effective in many scenarios. It is our belief that a bot without an escalation option to a live agent feels like the business is simply not interested in actually communicating with its clients or prospects.

What data is captured on a typical conversation?2020-07-28T13:08:50+00:00

Rake becomes a data treasure trove for your client’s business. From analyzing conversation topics and tags to accessing customer demographic and profile data, to the files, images, and documents shared during conversations, there are a ton of benefits to business messaging. Every conversation is different, and it is best practice not to “force” conversations into a specific flow. If and when conversations come to BeeOpen’s contact center, our conversation experts are trained in how to take control of the conversation and gather the required data to qualify leads and capture critical customer data. At a minimum, the customer’s first and last name, mobile phone number, and email address are attempted to be obtained in each meaningful conversation.

If my client cancels or is no longer my account, what happens to the data in Rake?2020-07-28T13:06:59+00:00

Data is encrypted in Rake systems both in transit and at rest. Your client’s data is safe and can only be viewed inside the authorized login to the application. Cancellation will revert to the Express edition. Your clients can log in at any time and retrieve data. If they need access to data older than 30 days (the Express plan limit), Rake’s technical support team can help extract that data and send it in a bulk file.

Can BeeOpen answer my client’s phone calls too?2020-07-28T13:06:05+00:00

Actually, YES! BeeOpen services are unique in that we handle both live phone calls and live chats. With some phone systems, some limitations will exist. Every phone system is different, but if the client is interested, we will gladly try to help make it happen. Special instructions are needed to forward phone calls, and instructions for various systems can be provided by contacting Rake’s support team. The way this works is the business is provided a toll-free or local phone number that they set up in their phone system to forward inbound calls after “X” seconds or at a specific time each day. The business retains its normal published phone number. When the forwarded call arrives into the BeeOpen agent, they answer the call in using an agreed-upon script, such as “Thank you for calling {{business name}}, this is {{first name}} how can I help you?”

Why do you use service engagements vs. minutes?2020-07-28T13:05:33+00:00

Traditionally contact center bill by the minute. But, chat and messaging conversations can be lengthy in duration, usually longer than phone calls. While some chats are quick and to the point, sometimes there is a significant lag between responses from the site visitor. We keep the cost to your client as low as possible in two ways. First, the maximum engagements used are capped at two (2) per session, in this way we are protecting your clients from paying for excessively long chats with a lot of dead time in between responses. Secondly, we are able to multi-task our agents when handling chats, which means they will handle concurrent chats to fill this dead space. Lastly, by purchasing this way, it also helps keep the package price for the service into a simple price that your client can expect each month. They will always know where they stand as compared to their plan and you can add or remove more engagements at any time.

Where are your agents located, is English their primary language?2020-07-28T13:04:34+00:00

Our contact center is located in suburban Chicago, IL. Our agents speak native English, however, we have some teams with bi-lingual skills. If your client’s business requires bi-lingual agents, please let us know and we can be sure your conversations route to our bi-lingual team.

What is BeeOpen?2020-07-28T13:03:58+00:00

BeeOpen is the Live Agent staff-on-demand service available for Rake workspaces. Activating the Engage edition will activate the service. Before BeeOpen staff will accept chats, a brief kickoff call is scheduled between the business and the BeeOpen team to go over the business specifics, their desired goals, and the best script the BeeOpen agents should follow to acheive those goals. Once the call is complete, the service is activated.

I have multiple websites, can I install Rake Live Chat on all of them?2020-07-28T13:02:59+00:00
The Express edition allows for a single widget configuration on a single domain. The Engage edition allows for an unlimited number of widget configurations on unlimited domains. If your client operates multiple websites with different branding or domains, you’ll definitely want to upgrade them to the Engage edition.
What if I need more users?2020-07-28T13:02:17+00:00

The Express edition provides unlimited users, this is designed to remove any barriers of adoption into your client’s workplace. We are certain they will find the internal messaging tools like Channels and Direct Messaging create immediate value in day-to-day operations. For the Engage edition, the first ten (10) users are included in the base plan monthly price, additional users can be added using the product add-ons for $3/month per additional user.

Do I need to have any technical expertise to get started with Rake Live Chat?2020-07-28T13:01:13+00:00

No technical skills are required from you or the client. Every new Rake subscription includes unlimited, free “Get Live” support. Partners or End Users easily utilize the live chat system embedded in the app, or they can call toll-free to speak to a Rake support representative. During that chat or call, Rake experts will help apply the Rake Live Chat javascript code to your website, or, if needed we will gather details to communicate with your webmaster to help facilitate the installation.

How long does it take to get started?2020-07-28T12:59:26+00:00

Usually less than 5 minutes. After activating the product, your client will instantly have access to log in to their Rake workspace. They can invite other co-workers to log in at that time as well. The internal messaging tools are 100% ready to go, right from the start. For Live Chat, they’ll have access to the javascript code snippet to apply the Rake Live Chat widget on their website, if you manage their website for them, they can email this code to you. It is a simple process with detailed instructions – but it takes less than 2 minutes in most cases. If they activated the Engage plan, we prefer to have a brief kickoff call with them to be sure we have all the information we need to accept those conversations in our contact center. Our support team is standing by, and your client can schedule the onboarding call at their convenience – a link to the schedule is provided. During this call we take time to review expectations and learn about their business, then the BeeOpen team designs the script that our agents will use when communicating with customers on their business’s behalf. Once the business approves that script, we activate the service automatically.

What makes Rake different from other Live Chat providers?2020-07-28T12:58:32+00:00

Rake is different because we combined robust internal messaging tools like Channels and Direct Messaging into the same workspace as Live Chat and external messaging. Rake delivers a complete business messaging solution once only available to the biggest brands at an affordable price point. Additionally, with the added BeeOpen Live Agent services, your subscription not only includes premium conversation technology but also a team of conversation experts (trained live agents) to actually answer those chats on your client’s behalf. This means your one low price subscription to Rake includes both the technology and the services to make it really work.

Do you build E-commerce websites?2020-07-28T12:51:28+00:00

Not at this time.

When shall my clients share their marketing assets (like logo, images, etc.)?2020-07-28T12:50:52+00:00

With your help, we will arrange a consultation call with the client during which we will collect the requirements for the new website. To avoid any delays, clients are advised to share the assets during the call or within two business days after it.

How can I get in touch?2020-07-28T12:49:51+00:00

Please send an email to support@spotzeragency.com, you will receive a reply within one business day.

My client already owns a domain. Can my client use it?2020-07-28T12:49:23+00:00

Yes. Please provide the details and we will assist you with setting everything up on the existing domain.

Is your service white-label or gray-label?2020-07-28T12:48:31+00:00

We offer a gray-label service. To discuss a white-label service, please contact Ash Lomberg: alomberg@spotzer.com

How will you communicate with me and/or my clients?2020-07-28T12:47:56+00:00

You will be the single point of contact for your clients. Our Digital Experts will join a number of calls with your client, including a consultation and approval calls. You must attend all the calls to ensure you are on top of everything that is happening with the order. We will also send you regular email updates about the order. You can expect a reply to your questions over the email within one business day. If you client contacts us directly, we will make sure to copy you on the reply or to run their query by your first.

What is included in the monthly fee?2020-07-28T12:47:23+00:00

The monthly fee includes:

  • A team of Digital Experts eager to assist you.
  • Unlimited standard changes to design, copy and business details.
  • One free non-premium domain.
  • Email answers to questions about digital marketing.
  • Caring emails from us twice a year, providing the digital health check and making further recommendations.
I already have a website. Can you offer me a monthly service?2020-07-28T12:46:34+00:00

We do not offer a standalone monthly service at this time.

How can I be successful in selling this product?2020-07-28T12:46:07+00:00

Please explain the key benefits of this product to your clients (please find useful marketing collateral on this page). Keep in touch with both the client and us to ensure the deadlines are met.

Can I order only this product?2020-07-28T12:45:33+00:00

No. It’s mandatory that you bundle this product with A 5 Page Website on WordPress (add-on for design and copy) and Website Pro (product for hosting). Optionally, you can also add additional pages or languages.

How do I order A Professional Website on WordPress?2020-07-28T12:44:50+00:00
    1. Activate “A Professional Website on WordPress” with one of the applicable 5-Page or 10-Page Add-Ons as well as Website Pro.

 

    1. Create a User for the Spotzer fulfillment team (support@spotzeragency.com) and grant them access to the WebsitePro product. Instructions can be found here.

 

  1. Once activated, the fulfilment team will reach out with next steps.
What is the expected timeline for this project?2020-07-28T12:43:44+00:00
  • Order Receipt Confirmation/Query – 2 Business Days: The agency should receive confirmation of the order within 2 business days. Spotzer will arrange for a consultation call with the customer to take place within 5 business days or longer if requested by the customer. Customers will receive an email containing a link to book the consultation call at their earliest convenience. This timeline may be extended depending on agency/customer delays out of our control.
  • Consultation Call – 5 business days: Spotzer will conduct a consultation call with the customer at the agreed time. The site information will be discussed and all information submitted with the order by the agency will be reviewed with the customer. An approval call date and time will be agreed to during this call. Spotzer will allow for 5 additional business days for the customer to submit additional materials to Spotzer for inclusion on the website. Failure to submit the assets on time and as agreed may cause delays on the website production timeline.
  • Draft Approval link 15-25 Business days from all assets received: The customer will receive an approval link for review during the pre-booked approval call within 15-25  business days depending on the page count and complexity of the /website build. If assets deemed crucial for the completion of the draft site are not received within the agreed timeline, we will not begin production until all have been received. Agency will be notified that assets are needed. ONE rebound of pre-live revisions is allowed. This timeline may be extended depending on agency/customer delays out of our control.
  • Pre-live revision requests 5-7 business days depending on complexity: Requested revisions to the draft submitted for review and discussed during the approval call with the customer will be submitted at one time. One round of revisions is allowed and Spotzer reserves the right to not fulfill any additional changes until after the site is live. We may allow for additional time for the customer to review and suggest changes prior to submitting them to the production team.
  • Set-live / site publication 2 business days from confirmation of valid domain: ROnce Spotzer has been notified that the customer’s domain has been pointed to the appropriate server Spotzer will publish the website on the submitted domain within 2 business days and apply an SSL certificate to the domain at no additional charge. Please note Spotzer can only supply instructions for pointing the domain. Spotzer will only offer basic help with domain pointing as each hosting company may be different.
How do I connect a domain purchased elsewhere?2020-07-28T12:32:19+00:00

1. Find your domain’s DNS Settings

2. Change the A-Records for the root domain (yourdomainname.com) AND the “www” version (www.yourdomainname.com).

That means one record will exist for www.yourdomainname.com and one for yourdomainname.com (no ‘www’).

They should both point to the IPv4 address 23.236.59.108.

If you would prefer to have your domain registrar company’s support team link the domain for you, we recommend sending the following message:
“I want to connect my domain to my Pagevamp website. To connect the domain, you need to change A-Records for both “www” and the root domain in the DNS settings of the domain. That’s one record for www.yourdomainname.com pointing to 23.236.59.108. And one record yourdomainname.com also pointing to 23.236.59.108.”

3. In the Page Editor for the website that you want to link:

A) Go to Settings.

B) Click the Custom URL button.

C) Enter the URL in the box under Connect your Domain and then click Link.

Do you have resources available for technical support?2020-07-28T12:31:25+00:00

Yes, contact Pagevamp with questions or concerns at our priority partners support email partners@pagevamp.com. Pagevamp’s support team will get back to you within 12 hours of your initial inquiry.

What happens after Pagevamp is activated?2020-07-28T12:29:52+00:00

Once you activate the free trial for Pagevamp, it will be available in Business Center for 14 days.

What happens after the 14 day trial is over?2020-07-28T12:29:28+00:00

After the 14 day free trial, Pagevamp will still provide access to the website but it will be in a limited view-only mode, no edits can be made and the domain will become unpublished.

What are the country and language parameters?2020-07-28T12:28:55+00:00

Pagevamp does not have any country restrictions. Supported languages include English, Arabic, Bulgarian, Chinese (Traditional), Czech, Danish, Dutch, Estonian, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Thai, Turkish and Vietnamese. There is also the option to activate Google’s translation tool to translate the text on the website.

What is the recommended retail price for Pagevamp?2020-07-28T12:28:29+00:00

The recommended retail price for a Pagevamp website is $15 per month or $144 per year as a DIY solution. That means that the business owner (or someone on their team) will be using the product to design and update the website themselves.

For initial setup, website design and regular updates or edits, we recommend that you significantly mark up that price.

How long do I have access to the free product, how long are the websites live?2020-07-28T12:28:05+00:00

Pagevamp provides a 14 day free trial for each of your customers!

Can the website SEO settings (page meta data) be modified?2020-07-28T12:27:27+00:00

Yes. Page meta data can be modified for any page on a customer’s website.

Can third-party widgets and tools be integrated into the website?2020-07-28T12:26:58+00:00

Yes. Widgets can be incorporated into custom website pages as HTML embeds.

What are the steps to create a client’s website using their Facebook Page?2020-07-28T12:24:12+00:00

It is really easy to create a website through your dashboard. You can follow step-by-step instructions here: https://www.youtube.com/watch?v=F4iDgUFkXFU&feature=youtu.be

If the business already owns a domain, can it be used with their Pagevamp website?2020-07-28T12:23:28+00:00

Yes. You only need to quickly change the DNS settings for the domain, and it will then work with the Pagevamp website.

Does the business need to have a Facebook Page to build a website with Pagevamp?2020-07-28T12:22:51+00:00

Yes. Pagevamp uses a business’s Facebook Page for initial site creation and regular updates. For customers who don’t have a Facebook Page, we recommend creating one for them first (as a separate service), then use Pagevamp to build their standalone website.

How do you complete the Optimize your page section?2020-07-28T11:57:46+00:00

This section is critical for your SEO efforts. Please see our Knowledge Base for in-depth instructions: https://support.marketgoo.com/article/465-how-does-optimise-your-pages-feature-work

I see your tool offered on the marketgoo website. What’s the difference?2020-07-28T11:57:15+00:00

The tool is the same, but we provide first-level Support for Users who’ve signed up directly on our site.

How many subscriptions can I have under one account?2020-07-28T11:56:26+00:00

You can add as many subscriptions as you want to your account, but each one is billed separately.

What happens once a user signs up?2020-07-28T11:56:00+00:00

Right after signing up, marketgoo will ask you a few questions about your site in order to better tailor your SEO plan. Then, you’ll go through 2 simple steps:

  • Step 1: Understand your Site’s SEO issues – Your site is scanned for the first time and takes you to your Dashboard, where you’ll see a score and Insights on metrics regarding your traffic, technical SEO issues, other open issues, and rankings for your chosen keywords and competitors.
  • Step 2: Start Fixing Your SEO issues and Improving your Rankings and Traffic! These results and Insights act as your tailored SEO plan, from where you’ll get easy, step-by-step instructions on how to fix any issues, and improve upon other parts of your site which will help your SEO.
  • Your website is scanned daily and you can check immediately to see if a change you’ve made has been implemented correctly on your site or not!
How many keywords can marketgoo support?2020-07-28T11:54:09+00:00

marketgoo supports 20 keywords per website.

What is the average time commitment required from business owners to see success with this tool?2020-07-28T11:53:32+00:00

We recommend that business owners should dedicate at least an hour a week to working on their SEO. It takes some time at first to get acquainted with certain concepts but it is doable and our tool was created for users who are not tech savvy.

How long will it take for my clients to see real results?2020-07-28T11:53:01+00:00

Time to see results varies for everyone and is directly related to the amount of time put into fixing and optimizing the website. We’ve seen traffic increase results for our users in less than a month, but the most common scenario is results within a timeframe of 6 months. SEO can be a bit of a waiting game but delivers incredible results in the long term.

What makes this different than other SEO products?2020-07-28T11:52:33+00:00

marketgoo stands out by continuously updating our recommendations to keep up with Google and other search engines’ guidelines, providing simple explanations of SEO concepts, and providing dedicated customer support from real SEO experts.

Is the dashboard easy to use?2020-07-28T11:50:44+00:00

The dashboard was designed with non tech-savvy users in mind, it shows a website’s results, progress and issues. All you need to do is scroll down! There’s nowhere to get lost. And if you need help, we’re only a message away.

Are there resources available for technical support questions?2020-07-28T11:50:01+00:00

Yes, you can contact support@marketgoo.com and we will get back to you in 24 hours or less.

What languages does marketgoo support?2020-07-28T11:46:27+00:00

marketgoo is available in English, Spanish, German, Swedish, Danish, Portuguese and Dutch.

What is the suggested retail price for marketgoo?2020-07-28T11:45:53+00:00

We recommend that you sell marketgoo for $29.99 per month.

How does marketgoo work?2020-07-28T11:40:22+00:00

Here are the key components of our platform:

  • Improve and track the progress of a website’s traffic & search rankings from a single dashboard
  • Receive an easy, step-by-step plan with instructions on how a business can optimize their SEO
  • Track up to 20 keyword rankings and optimize them for the website
  • Spy on up to 4 competitors’ rankings and metrics to see where the business stands—they’ll never know!
  • Get the website scanned daily with immediate results to see if a task has been implemented correctly
Why is it important for local businesses to have a mobile optimized listing?2020-07-28T11:29:43+00:00

For SEO, priority is given to good customer experience on mobile devices. Consumers will use mobile devices to find desired goods or services and will generally begin these searches with a category or brand search. For example, a brand search is “Joe’s Pizza in Denver” and a category search is “Pizza in Denver”. (Note: On a mobile device the “in Denver” often does not need to be explicit.) In the case of a category search, the user has intent to purchase something in a category but has not decided or does not care about the brand. In these searches, the user’s intent is generally heavily skewed toward proximity and location. So search engines generally deliver the closest locations and it is therefore important that location information is crawlable, is displayed on each page, and is in meta-data and keywords.

Why is a strong presence important for local businesses?2020-07-28T11:29:07+00:00

A strong presence is the first step toward success. With Listing Builder, your clients are getting the most essential set of tools they need to start building their online reputation. And after you give it to them—for free!—they’ll need more of your solutions to take their marketing to the next level.

How do I connect a domain purchased elsewhere?2020-07-27T20:02:11+00:00

1. Find your domain’s DNS Settings

2. Change the A-Records for the root domain (yourdomainname.com) AND the “www” version (www.yourdomainname.com).

That means one record will exist for www.yourdomainname.com and one for yourdomainname.com (no ‘www’).

They should both point to the IPv4 address 23.236.59.108.

If you would prefer to have your domain registrar company’s support team link the domain for you, we recommend sending the following message:
“I want to connect my domain to my Pagevamp website. To connect the domain, you need to change A-Records for both “www” and the root domain in the DNS settings of the domain. That’s one record for www.yourdomainname.com pointing to 23.236.59.108. And one record yourdomainname.com also pointing to 23.236.59.108.”

3. In the Page Editor for the website that you want to link:

A) Go to Settings.

B) Click the Custom URL button.

C) Enter the URL in the box under Connect your Domain and then click Link.

Do you have resources available for technical support?2020-07-27T19:59:39+00:00

Yes, contact us with questions or concerns at our priority partners support email agencysupport@siteeditor.co. Our support team will get back to you within 12 hours of your initial inquiry.

What is the difference between this product and Pagevamp’s product?2020-07-27T19:59:10+00:00

The features and functionalities are identical. The only difference is that this product has no Pagevamp branding, giving you the flexibility to set your own price and terms.

What happens after this product is activated?2020-07-27T19:58:42+00:00

Once you activate the free trial for this product, it will be available in Business Center for 14 days.

What happens after the 14 day trial is over?2020-07-27T19:58:20+00:00

After the 14 day free trial, we will still provide access to the website but it will be in a limited view-only mode, no edits can be made and the domain will become unpublished.

What are the country and language parameters?2020-07-27T19:57:49+00:00

Our product does not have any country restrictions. Supported languages include English, Arabic, Bulgarian, Chinese (Traditional), Czech, Danish, Dutch, Estonian, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Thai, Turkish and Vietnamese. There is also the option to activate Google’s translation tool to translate the text on the website.

What is the recommended retail price for this product?2020-07-27T19:56:58+00:00

The recommended retail price for a website is $25 per month or $250 per year as a DIY solution. That means that the business owner (or someone on their team) will be using the product to design and update the website themselves.

For initial setup, website design and regular updates or edits, we recommend that you significantly mark up that price.

How long do I have access to the free product, how long are the websites live?2020-07-27T19:56:19+00:00

We provide a 14 day free trial for each of your customers!

Can the website SEO settings (page meta data) be modified?2020-07-27T19:54:56+00:00

Yes. Page meta data can be modified for any page on a customer’s website.

Can third-party widgets and tools be integrated into the website?2020-07-27T19:54:25+00:00

Yes. Widgets can be incorporated into custom website pages as HTML embeds.

What are the steps to create a website for my client?2020-07-27T19:53:42+00:00

It is really easy to create a website from your dashboard. You can follow step-by-step instructions here: https://pvpartners.zendesk.com/hc/en-us/articles/360022044051

If the business already owns a domain, can it be used with their website?2020-07-27T19:52:48+00:00

Yes. You only need to quickly change the DNS settings for the domain, and it will then work with your website.

Does the business need to have a Facebook Page to build a website with this product?2020-07-27T19:51:38+00:00

Yes. Our product uses a business’s Facebook Page for initial site creation and regular updates. For customers who don’t have a Facebook Page, we recommend creating one for them first (as a separate service), then use our product to build their standalone website.

What is the cost?2020-07-27T19:41:06+00:00

$160 USD /month.

If my client does not like one of their posts, are they able to delete it?2020-07-27T19:40:35+00:00

Yes, they are free to log in to their Google My Business accounts and remove the posts they wish.

What kinds of posts can I expect to see?2020-07-27T19:40:11+00:00

These posts should be short with highly engaging images. No links, but should include a sentence or two. They should only be used on events or promotional items, and will disappear after 7 days.

What’s the expected timeline for my clients?2020-07-27T19:39:34+00:00

The client should be prepared to hear from our team within the first day of the current month to discuss their posts for the following month. This conversation needs to happen by the 15th of the month. The posts will then be prepared by our team, and sent out to the client for approval within 10 business days. After that, we will email the client to seek their approval on the posts.

Where can I preview the posts?2020-07-27T19:38:58+00:00

The posts are emailed for approval to the client. Their salesperson is copied on the communication, as well. Once approved, all posts will be visible in the “Scheduled Posts” tab in Social Marketing.

How can I see what posts you did for my client?2020-07-27T19:38:31+00:00

Our team will send monthly reports to you and your client that will outline the previous month’s posts. Posts can also be viewed in the Social Marketing dashboard.

What is the cost?2020-07-27T19:28:57+00:00

$100 USD.

My client runs two different businesses with the same phone number and address. Can we claim their listings?2020-07-27T19:28:30+00:00

Businesses that are listed at an identical address and phone number will be seen as duplicates of each other, and may be removed from Google My Business.

Can we claim the listings of a business that is still under construction?2020-07-27T19:27:51+00:00

No, it is best to wait until the business has a permanent address and phone number.

What can I do to make sure my client is prepared for the onboarding call (if necessary)?2020-07-27T19:26:44+00:00

Your client should be prepared to confirm the name, address, phone number, hours of operation, and website of their business. In addition, they will need to be present at the business and able to take incoming calls at the primary business number.

When will my client’s listings be correct?2020-07-27T19:26:20+00:00

Assuming your client meets all of the criteria to be claimed, the process can take less than 7 business days.

What types of business cannot be claimed with this service?2020-07-27T19:25:51+00:00

Restricted verticals include:

  • Locksmiths
  • Plumbers
  • Car services (taxis, limos, etc)
  • Towing services
  • Garage door repair
  • Moving companies
  • Major appliance repair
  • Substance abuse treatment
  • Computer & appliance repair
  • Cable & internet providers
  • Personal and small business loans
  • Bail Bond providers
What types of business can be claimed with this service?2020-07-27T19:18:05+00:00

There are business verticals that GMB had declared not fit for this claiming method. This list outlines what verticals are acceptable:

  • Adult businesses (where legal)
  • Home or office cleaning service
  • Pest control services
  • Insurance providers to individuals or small businesses
  • Lawyers and legal services
  • Contracting service for home or business work and repair
  • Electrical repair, installation, and inspection services
  • Flower shops and flower delivery services
  • Real estate
What if Google My Business is already claimed?2020-07-27T19:12:30+00:00

Unfortunately, this service is not available to businesses with an already claimed Google My Business listing. In order to process this service, the Google My Business listings must all be claimable. We cannot process Transfer of Ownerships. To check the state of a listing, go to maps.google.com and search for the business. If you can see a ‘Is this business yours?’ link, the listing is good to go! If all you see is ‘Suggest an Edit’, the listing is already owned by someone.

Can service area businesses be claimed?2020-07-27T19:10:34+00:00

Not through this service. We can only claim GMB listings for businesses who have a storefront. If the business is home-based, as long as there is a sign on the property and customers go to that location for goods and/or services and the address can be publicly displayed on the listing, Google will accept this as a storefront.

Why does my client need a Gmail account?2020-07-27T19:09:14+00:00

We need access to a Gmail inbox in order to claim and monitor the listing. We will also use this email address to log in to the listing after it is claimed.

Are there any successful case studies to reference?2020-07-27T18:11:14+00:00

Yes! From small businesses to Fortune 500 corporations, see how companies are using G Suite to work better together, here.

Once activated, is there a walkthrough video that can help with set up?2020-07-27T18:10:37+00:00

Yes! Watch our in-depth walkthrough video here.

Are there any sales resources that can help me sell G Suite?2020-07-27T18:10:07+00:00

Absolutely! Take a look at all of the presentations in the files section.

How are admins created?2020-07-27T18:08:49+00:00

Through Marketplace, admins are created upon activation for new seats. Usually, the first seat defaults to an admin but this can be changed. Users can be promoted to admins through Google’s admin console.

What is a G Suite admin?2020-07-27T18:08:24+00:00

A G Suite Administrator configures and manages all aspects of a G Suite domain. This includes administering users, organizational units, groups, and access to services. The G Suite Administrator also manages security of the G Suite domain as well as mobile policies.

Can the seat count be reduced?2020-07-27T18:07:46+00:00

Currently, no. Users cannot be removed from the annual subscription. This feature is coming soon and will provide you the ability to lower the G Suite seat count.

What happens after the year is over?2020-07-27T18:07:01+00:00

At the end of the year, you have the option to renew your customer for another yearly commitment and pre-pay the service fee for the next year. If you do not wish for this to happen, simply cancel this product at any time before the year is up and it will not renew.

What happens upon cancellation?2020-07-27T18:06:24+00:00

This is an annual product, so G Suite will remain active until the end of the current billing year. When this year has finished, the account will revert to Google, who will then take over all billing for you. You will not be charged after the end of your current billing year.

Once set up, can the user assigned to each G Suite seat be changed?2020-07-27T18:05:51+00:00
Yes! Once active, launch the G Suite Partner Portal in Partner Center > Account Details > click “Edit”. There, you can choose a different Business Center user to be associated with the G Suite account. The account information (email address, name) can also be changed.
Can G Suite be used with Mail?2020-07-27T18:05:24+00:00

Yes!

  1. Open Apple mail. Go to Mail > Preferences > Accounts
  2. Click on the + to add a new account.
  3. Enter your details and click “Set Up” to see an Account Summary. The Account Type should be Gmail IMAP. Note that these are the Business Center credentials for your G Suite user.
  4. Select “Create”.
Can G Suite be used with Outlook?2020-07-27T18:04:04+00:00

Yes! Enable IMAP and Outlook access in Google. In order to connect Outlook to Gmail, you’ll need to first enable the IMAP connection that Outlook will use.

  1. Log in to your Google Apps account at Gmail.com, and click the gear button to access your settings.
  2. Click on “Settings”.
  3. Go to the “Forwarding and POP/IMAP” tab.
  4. Click the radio button to “Enable IMAP”. You can leave the default settings for the additional options that appear, unless you specifically want to change them.
  5. Save your changes
  6. Now, you’ll need to click this link to allow Outlook to log in to your account. Turn on “Access for Less Secure Apps”. If you’re unable to complete this step, you’ll need to have your admin log into http://admin.google.com and change a setting. The admin will need to do a search for less secure and click on the less secure apps result.
  7. Now you should be ready to set up your account in Outlook!

Important note:In this Outlook account, you will not be using your G Suite, not your Business Center login information. If this is for a non-administrator account you will likely not have a G Suite password setup yet. Follow our password reset instructions for the user that needs to be setup in Outlook and they will be able to pick their G Suite password.

What is the suggested retail price?2020-07-27T18:03:34+00:00
You can sell G Suite to your clients for $72 per year, on the low end. Businesses who go direct to Google pay around $72 per year. It’s important to note that this offering is very sticky, with low churn and there is considerable margin if it’s offered as a managed service.
What is the difference between a seat and a user?2020-07-27T18:03:09+00:00

Seats are purchased for user. Users can be changed, but seats remain. A user is defined as one personalized email address (you@yourcompany). Group email aliases such as sales@yourcompany and support@yourcompany are included in pricing and don’t count as additional users.

How do my clients log into G Suite after it’s all been setup?2020-07-27T18:02:35+00:00

G Suite is available within Business Center in the Products tab. Your clients can also log in directly to any of the G Suite products (e.g. www.gmail.com). They will be redirected to the Business Center login page if they aren’t already signed in, but then will pass through directly to the G Suite product.

Can I offer individual G Suite apps?2020-07-27T18:01:53+00:00

No, G Suite is a set of integrated apps that work together seamlessly. For instance, you can receive a message in Gmail and instantly convert it into a Calendar event. When you make a comment in Docs, Sheets, or Slides collaborators automatically receive email alerts. With a single click, you can launch a Hangouts video meeting from your inbox or calendar. Using these tools together improves productivity and gives businesses the most value.

What is the difference between G Suite and Google’s free apps?2020-07-27T18:01:29+00:00

With G Suite, there are a number of additional business-grade services not included with Google’s free consumer apps. These services include: custom business email @yourcompany, twice the amount of cloud storage across Gmail and Drive, 24/7 phone and email support, 99.9% guaranteed uptime on business email, interoperability with Microsoft Outlook, additional security options like two-step authentication and SSO, and administrative controls for user accounts.

What happens after activation?2020-07-27T18:00:36+00:00

Once the G Suite order has been activated, there are still a few setup steps that will need to be done by whoever has the Admin account before G Suite is usable. The domain must be verified, and the MX records need to be updated so that the users can receive their email in Gmail. Detailed setup instructions can be found under files, “G Suite Setup Guide Detailed”.

Can payment be made on a monthly basis?2020-07-27T18:00:06+00:00

No. Each seat for G Suite Basic must be pre-paid for the entire annual term.

Can existing accounts be migrated?2020-07-27T17:59:21+00:00

Yes, we have a G Suite Transfer App that can be used to migrate accounts.

There is no limit to the number of seats that can be purchased for each organization!2020-07-27T17:59:01+00:00

Yes, you can also purchase the G Suite Business edition. With the G Suite Business you get unlimited storage and early access to features. Find out more in the G Suite Business Product Page!

How many seats can be purchased?2020-07-27T17:58:32+00:00

There is no limit to the number of seats that can be purchased for each organization!

Got any tips on finding a good domain name?2020-07-27T17:45:49+00:00
  • Make it easy to remember. This is why many businesses get domains with their business names in them. Some people, including Bob Parsons, even choose their business name after they have a domain they like.
  • Don’t register one that’s trademarked, copyrighted or being used by another company. This can lead to losing the domain and/or legal problems.
  • Shorter is usually better because they’re easier for customers to remember. It’s also easier to get matching usernames for Facebook, Twitter and any other social media accounts you have.
  • Got a local business? Include your neighborhood, city or country in your domain so local customers can quickly see where you are.
  • Avoid numbers or hyphens. Anyone who hears your web address won’t know if you’re using a numeral (5) or “five.” If your business name has a number in it, register both versions, with the numeral and with the number spelled out. Dashes are just asking for trouble and generally look unprofessional.
Can domains be purchased in bulk?2020-07-27T17:45:29+00:00

Yes! Your client can purchase more than one domain. This is especially important if the business wishes to own the .com, .net, .org, and more for the same domain.

Can domains be transferred?2020-07-27T17:45:08+00:00

No, not at this time.

How many domains can be purchased per business (or account)?2020-07-27T17:44:35+00:00

Currently, only one domain per business/per account can be purchased.

What types of domains (TLDs) are currently available?2020-07-27T17:43:40+00:00

Currently, we support the following top level domains (TLDs):

  • .com
  • .info
  • .org
  • .net
  • .biz
  • .link
  • .click
  • .futbol
  • .club
  • .rocks
  • .xyz
Why is there a one-year commitment for domains?2020-07-27T17:18:01+00:00

Domain registrars require domains to be registered for a minimum of one year. This cannot be overwritten/worked around.

Got any tips on finding a good domain name?2020-07-27T17:17:24+00:00
  1. Make it easy to remember. This is why many businesses get domains with their business names in them. Some people, including Bob Parsons, even choose their business name after they have a domain they like.
  2. Don’t register one that’s trademarked, copyrighted or being used by another company. This can lead to losing the domain and/or legal problems.
  3. Shorter is usually better because they’re easier for customers to remember. It’s also easier to get matching usernames for Facebook, Twitter and any other social media accounts you have.
  4. Got a local business? Include your neighborhood, city or country in your domain so local customers can quickly see where you are.
  5. Avoid numbers or hyphens. Anyone who hears your web address won’t know if you’re using a numeral (5) or “five.” If your business name has a number in it, register both versions, with the numeral and with the number spelled out. Dashes are just asking for trouble and generally look unprofessional.
Can domains be purchased in bulk?2020-07-27T17:15:27+00:00

Yes! Your client can purchase more than one domain. This is especially important if the business wishes to own the .com, .net, .org, and more for the same domain.

Can domains be transferred?2020-07-27T17:14:52+00:00

No, not at this time.

How many domains can be purchased per business (or account)?2020-07-27T17:11:09+00:00

Currently, only one domain per business/per account can be purchased.

How often can I make changes to my campaign?2020-07-27T17:04:35+00:00

After the launch of a campaign, one round of revision can be done free of cost for every 3 months. Additional revisions will incur a flat fee depending on the revisions requested.

What does the timeline look like from order submission to campaign launch?2020-07-27T17:04:10+00:00

You will receive a confirmation email within 2 business days after the order form is submitted. A formal onboarding call is not always necessary. However, the Digital Ads team may contact you (or the advertiser directly – if you specify us to do so) during the fulfillment process to gather more information if needed. The campaign itself will be launched within 10 days after all the required assets (i.e.: copy, logos, etc) are received by our team. Please note: An email will be sent one or two days before the campaign is set to launch containing screenshots of the ads created by our team. If you or your client have any feedback this is the best time to share it.

How am I billed for these campaigns?2020-07-27T17:03:22+00:00

The setup fee will be charged upon activation. You’ll be charged the first month 1-2 days before the campaign launch date. The following months will be charged on the anniversary date of your campaign launch.

How is reporting delivered?2020-07-27T17:02:29+00:00

You and your client are able to access monthly reports in Business Center.

What keywords are selected for the campaign?2020-07-27T17:01:26+00:00

When ordering this service, you’ll have the opportunity to specify the goal of the campaign and who we should target. We also ask for the top 10 keywords that may be related to this business. Our team of strategists will use this information to develop a successful campaign.

How does my client’s ad show up in relevant searches?2020-07-27T17:00:10+00:00

Your client’s ad will only show up when relevant keywords are searched on Google or Bing.

What phone number is used when my client sends an SMS review request to their customers? Is it from the business’s area code and is it a 10 digit phone number?2020-07-27T15:43:32+00:00

When your client has activated the SMS add-on and is ready to start sending SMS requests, we’ll do a search for available numbers with the area code of their business and select one to assign to their account. In the case that there are no available numbers with the same area code, we choose the next closest location.

For example, the area code for Manhattan is very small and has very few numbers, so we will choose another number from that city. It will be a 10 digit phone number.

What email address is used when my client sends an email review request to their customers?2020-07-27T15:42:04+00:00

The email address used will be in the format of noreply+businessname@smblogin.com. The client’s business name will be automatically substituted in for “businessname”. This email address is used in order to send the requests from our mail server which has the proper certifications for sending a bulk amount of emails without getting bounced. Your client still has the ability to add a custom email to the “reply email” field in their request templates. This will allow their customers to reply to whatever email address they choose.

Why might an SMS request be “dropped” and what can be done?2020-07-27T15:39:39+00:00

A dropped SMS request can be due to several reasons. Click on the tooltip next to the status to see a possible reason why the request was not able to send. Most likely it’s due to:

  • The phone number is a landline and is unable to receive text messages.
  • The number has blocked receiving messages from unknown numbers.
  • The phone associated with this number is turned off or unavailable.
  • The number you’re trying to send to may no longer exist.
  • And occasionally an SMS message will not be delivered due to being flagged by the mobile carrier or an unknown error. This can happen because of spam filtering by the service provider. In this case you can wait a moment and try to send the message again.

 

How many SMS requests can be sent per day?2020-07-27T15:38:29+00:00

Due to mobile service provider standards the daily limit of SMS requests is 150. If you are sending a large number of SMS requests per day, this helps prevent your number from being flagged as a spam account.

How many email review requests can be sent per day?2020-07-27T15:37:20+00:00

An unlimited number of email review requests can be sent per day.

What is included in this product?2020-07-27T15:35:55+00:00
  • Bulk upload customers
  • Unlimited email review request capabilities
  • Bulk send emails
  • Send SMS review requests, available through add-ons
  • Bulk send SMS
  • Up to 40 saved templates
  • Review generation widget
Does Customer Voice require any additional products?2020-07-27T15:34:32+00:00

Listing Builder is needed in order for Customer Voice to access the My Listings page.

Why is it important to continuously generate new reviews?2020-07-27T15:33:02+00:00

For local businesses, having a steady stream of recent reviews is crucial. 73% of consumers say reviews written more than 3 months ago aren’t relevant anymore. Customers want to see reviews that relate to the business as it is today.

Why do customer reviews matter?2020-07-27T15:29:29+00:00

Consumers often search online for a local business with recent reviews and an average review rating of at least four stars. If a business doesn’t fall into that category, there’s a good chance they’re losing potential customers to competitors. To avoid losing sales, it’s important to continuously generate positive reviews while managing the negative ones.

Are there any resources that can help me get started with Constant Contact?2020-07-27T15:03:04+00:00

Yes! Constant Contact has an extensive collection of Quick Start Guides.

Is there any content that is restricted?2020-07-27T15:01:55+00:00

Yes, Constant Contact does not allow its product to be used to market on these topics.

What is the priced based on?2020-07-27T14:56:19+00:00

Pricing is based on list size. It’s important to note that an unlimited number of emails can be sent! List size is denoted by unique email addresses.

What is the billing model?2020-07-27T14:54:48+00:00

Constant Contact is usage based and always starts at $17 USD per month. Billing for Constant Contact operates using a tiered system. Tiers are based on the number of contacts on an account.

What is the recommended retail price for Constant Contact?2020-07-27T14:53:31+00:00

Please see the pricing chart above.

Are there any guarantees with Constant Contact?2020-07-27T14:52:21+00:00

Constant Contacts boasts a 97% deliverability rate! Open and click through rates are all dependant on the content, quality, timing and lists of the business.

Is Constant Contact HIPAA compliant?2020-07-27T14:51:05+00:00

Yes! As long as protected health information is not shared within the context of emails.

Is Constant Contact GDPR compliant?2020-07-27T14:49:50+00:00

Yes! Constant Contact is certified under the EU-US and Swiss-US Privacy Shields, which means they transfer and protect the personal data from the EU and Switzerland consistent with the requirements of the Privacy Shield program, governed by the Federal Trade Commission and approved by the EU Commission.

Are there any country or language restrictions?2020-07-27T14:48:17+00:00

The Constant Contact dashboard is available in English but emails can be send out in any language. There are not country restrictions.

What’s the difference between Email and Email Plus?2020-07-27T14:47:15+00:00

Email Plus includes many advanced features! They include:

  • Event Marketing: Run successful events with online invites, registration and tracking.
  • Email Automation: With autoresponder, target and send a series of personalized emails to contacts.
  • Surveys & Polls: Get instant feedback from contacts with seven customizable survey question types.
  • Coupons: Drive more sales, reward regulars, and get new customers.
  • Subject Line A/B Testing: The first impression, make sure it counts.
  • Online Donations: Designed to streamline and maximize fundraising for one-time or recurring donations.
  • Dynamic Forms: Create multiple pop-up or sign-up forms with customized timing.
Why is email marketing important?2020-07-27T14:45:23+00:00

There’s plenty of data to back up the benefits of email marketing campaigns. 91% of US adults like to receive promotional emails from companies they do business with (according to MarketingSherpa) and email is almost 40 times more effective than Facebook and Twitter combined in helping businesses acquire new customers.

What happens after the sale?2020-07-27T14:13:56+00:00

As soon as we receive your order with all the required information, we will begin working on the account. Reporting will be available to you via our Dashboard reports section or the Executive Report.

What countries are supported?2020-07-27T14:12:38+00:00

United States, United Kingdom, Australia, Canada and Puerto Rico.

What languages are supported?2020-07-27T14:11:38+00:00

Currently we support English and Spanish.

What is the suggested retail price?2020-07-27T14:10:38+00:00

Our suggested retail price for the Alpha SEO package and for each individual Add-On is $349/month.

What is Alpha SEO and who fulfills it?2020-07-27T14:09:32+00:00

Alpha SEO is a premium SEO product that allows agencies to grow their business, and their clients to achieve results. By SM Marketing International. Over 45,000 campaigns managed since 2003.

What is guest blogging?2020-07-27T14:07:50+00:00

Writing interesting content on a guest blog is valuable to improve rankings. When the owner of the guest blog likes the content being written, they often include it on their own blog because they see its value to their visitors. This in turn can provide a backlink to our client’s website.

What are backlinks and why are they important?2020-07-27T14:06:53+00:00

These are links done offsite that signal search engines to the targeted website. There is alot that goes into backlinking safely. They days of mass link building and black hat SEO are over. At SM, we take time and make sure the backlinks come from relevant sites that is true to the business. By doing strong backlink work, the client’s website should rank higher than their competition who is solely focused on on-page work.

How often does Google update it’s algorithms?2020-07-27T14:06:00+00:00

Google does not give direct answers to this, but every few months a major algorithm update seems to occur. In between, many small updates consistently appear. SM Marketing tracks over 1 million key terms allowing us to quickly see fluctuations on a wide range of businesses. By seeing this, we can evaluate what’s working best and make adjustments to campaigns.

Can my business show up on Google Maps?2020-07-27T14:05:02+00:00

Yes, if all the relevant details are properly filled out on the Google My Business section and the site has been verified by Google, it can show on Google Maps. Adding in the extras, like videos, photos and getting reviews is advantageous to inclusion in this area of Google search.

What’s the connection between GMB and Local SEO?2020-07-27T14:03:30+00:00

Google My Business is like a directory which maintains key business information such as name, address, phone, hours of operation, map, photos, videos, categories of business, forms of payment, etc. Google gives prominence to these listings and they show up on Google SERP’s and Google maps, both on desktop and mobile. Hence having a fully completed and verified listing is very important and helps with rankings.

What are long tail keywords?2020-07-27T14:02:16+00:00
These are 3 and 4 letter targeted phrases that are beneficial to the client’s business. They can be easier to rank, but also produce strong buying results because they often convert better than generic terms.
What’s the difference between Local and National SEO?2020-07-27T14:01:12+00:00
If a business provides services nationwide it may try to rank for just the keyword. If it’s a local business it would try to rank for the keyword + the geography. So for e.g., a national chain of plumbing supplies provider would want to rank for ‘plumbing supplies’, while a local store that serves just Washington DC would want to rank for ‘plumbing supplies DC’. Local SEO is intended to get customers who live in the area to support that local business.
Can anyone guarantee first page rankings?2020-07-27T14:00:10+00:00
No one can guarantee exactly where they will rank, but someone’s business is taking up the first page search engine real estate. By doing the right SEO work, at the correct pace, and in the proper manner, clients should expect great results.
Should people do SEO if they already rank?2020-07-27T13:58:52+00:00
Absolutely! SEO is dynamic. Search rankings and results shift and change. What works today, may not tomorrow. Google is constantly updating and refining it’s algorithms. Also, as competition increases it’s important to stay on top of SEO so your website continues to be relevant. Good websites, are doing SEO constantly to maintain and continue improving their rankings. You may rank for your core terms, but it’s important to rank for secondary and tertiary terms as well.
What is on-page vs off-page SEO?2020-07-27T13:57:45+00:00
Any work that’s done on the actual site such as, titles, tags, descriptions, content, website structure, etc., is known as On-Page. Any work not done directly on the website, such as blog writing, link building, social sharing, bookmarking, various content and more is known as Off-Page.
How does SEO improve my business?2020-07-27T13:56:52+00:00
SEO is tangible work being done to the website that strengthens its foundation and makes it more appealing to Search Engines. As a result, the website ranks higher and is more visible to prospective clients on Search Engines such as Google and Bing.
What are the country and language parameters?2020-07-27T11:38:46+00:00

Advertising Intelligence does not have any country restrictions and is available in English.

Is there a video that can help me understand the value of using a tool like advertising intelligence?2020-07-27T11:37:39+00:00

Yes! This video is also available within the product.

What happens after this product is activated?2020-07-27T11:35:43+00:00

The Advertising Intelligence reporting dashboard (the product) will be available in Business Center.

What is the value of a reporting product like Advertising Intelligence?2020-07-27T11:33:34+00:00
  1. Managing ad campaigns for multiple clients on multiple platforms can be messy. Agencies spend too much time juggling campaigns, analyzing data from across platforms, and reporting requirements for multiple clients. Staying on top of all client campaigns can seem chaotic and often reactive— resulting in missed opportunities for campaign renewals. They need a streamlined way to manage, navigate, and keep track of their clients ad accounts across all platforms.
  2. Creating manual reports for each of your clients is not scalable. Clients want to see how their ads are performing. Agencies need to provide proactive and detailed reporting to prove their worth and ROI, but creating these manually is time consuming and not scalable.
  3. The communication required to manage ads is tiresome and doesn’t scale. Throughout the lifecycle of campaign, countless emails and phone calls will have been exchanged. The back and forth of providing constant updates eats into the agencies margins and time.
What advertising platforms are included with Advertising Intelligence?2020-07-27T11:32:09+00:00

Google and Facebook are the most widely used advertising platforms. Included in Advertising Intelligence, you get access to reporting from:

  • Google Search Ads
  • Google Display Ads
  • YouTube Ads
  • Google Shopping Ads
  • Gmail Ads
  • Facebook Ads
  • Instagram Ads
  • Messenger Ads
  • Audience Network Ads
What are the main features of Advertising Intelligence?2020-07-27T11:31:04+00:00
  • The ROI Calculator: Using Average Sale and Close Rate data collected from each unique user, a precise ROI can be calculated for your clients’ Google Ads and Facebook Ads campaigns.
  • Executive Report Integration: Empower your clients to view reporting for advertising, along with their other products, right in Business Center. Now you and your clients can see what’s happening across all digital marketing channels in one place.
  • Google Ads Manager Accounts and Facebook Business Manager support: Connect your clients individual accounts via your Manager Account (former MCC) or through Facebook.
  • Live ad reporting: Real time reporting for your clients’ Google Ads and Facebook Ads campaigns.

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